Level 2 & Level 3 Support Engineer Jobs @ HCL Noida

[dahiyasaab]

Exclusive Referral Recruitment Drive on 09th August, Sunday at HCL, Noida.
Please ensure that you mention your HCL Friends name, HCL Email ID and SAP ID on the application form circulated by the recruitment team on the premises of the drive.
My Details that can be used as well are Name: Ankur Kumar Dahiya Email ID: ankurdah@hcl.com EMPOYEE ID / SAP ID: 40211625

DOMAIN SKILLS EXPERIENCE L2 EXPERIENCE L3 SECURTIY Cisco & Checkpoint, Cisco Firewall 4 + YRS RELEVANT EXP. 6 + YRS RELEVANT EXP. Cisco, Juniper, Palo Alto 4 + YRS RELEVANT EXP. 6 + YRS RELEVANT EXP. WINDOWS / VMWARE Windows, MS Clusters 4 + YRS RELEVANT EXP. 6 + YRS RELEVANT EXP. Vmware 4 + YRS RELEVANT EXP. 6 + YRS RELEVANT EXP. STORAGE Netbackup ,Netapp, IBM TSM 4 + YRS RELEVANT EXP. 6 + YRS RELEVANT EXP. EMC Legato, EMC Symetrix 4 + YRS RELEVANT EXP. 6 + YRS RELEVANT EXP. DATABASE ORACLE DBA, SQL DBA 4 + YRS RELEVANT EXP. 6 + YRS RELEVANT EXP. UNIX AIX, Linux, Solaris 4 + YRS RELEVANT EXP. 6 + YRS RELEVANT EXP. NETWORKS DATA DATA 4 + YRS RELEVANT EXP. 6 + YRS RELEVANT EXP. CAMS SCCM 4 + YRS RELEVANT EXP. 6 + YRS RELEVANT EXP. Application Packaging MESSAGING & COLLABORATION Exchange, Exchange EV, OCS, Lync, Exchange O365 4 + YRS RELEVANT EXP. 6 + YRS RELEVANT EXP. INFRA APPLICATION CITRIX 4 + YRS RELEVANT EXP. 6 + YRS RELEVANT EXP. PROCESS CONSULTING Incident Management 4 + YRS RELEVANT EXP. 6 + YRS RELEVANT EXP. IT GRC Risk & Compliance Management 4 + YRS RELEVANT EXP. 6 + YRS RELEVANT EXP. Tools SCOM, SNOW Developer 4 + YRS RELEVANT EXP. 6 + YRS RELEVANT EXP. Application Support SAP Basis, Batch Monitoring, MQ 4 + YRS RELEVANT EXP. 6 + YRS RELEVANT EXP. Web Websphere 4 + YRS RELEVANT EXP. 6 + YRS RELEVANT EXP. Networks Voice VOICE/VIDEO (Cisco) 4 + YRS RELEVANT EXP. 6 + YRS RELEVANT EXP.

THE DOCUMENTS MENTIONED BELOW ARE MANDATORY TO CARRY FOR THE INTERVIEW Latest resume Latest passport size photo Copy of photo ID proof Copy of last three months' salary slips Copy of last revised compensation details from your present company/offer letter Copy of this mail as an invite for the interview (Please write a mail to me if you need this) VENUE DETAILS: HCL Technologies Ltd, B-39, Sector-1, Noida-201301 DATE: Sunday,09th August, 2015 TIME: 10:00 AM to 3:00 PM

Please go through the complete job description.
Requirement: 1
Skill / Role: Linux L2 | Total Experience: 5+ Years of experience, Relevant : Minimum of 4 yrs in Linux Administration / Support | Qualification: Bachelors / Masters / Equivalent

The ideal candidate should possess (please mention the detailed JD in the space below for each opening):


- Excellent communication and conversation skills (Verbal and Written)
- Good documentation skills
- Good working knowledge of MS OFFICE (Including MS Project and Visio)
- Should have a great customer handling skills
- Able to handle unforeseen situations
- High level of acceptance
- Can drive HCL’s value and its methodology
- Worked on Production systems
- Datacenter understanding
- Experience with Server Migration, Installation, Upgrades and Patching
- Understanding of SAN / NAS environment
- Installing, configuring and maintaining Linux Servers / Virtualization
- Understanding of Unix Security baseline
- Network configuration, Multipathing, trunking and troubleshooting using OS commands
- Troubleshooting Hardware and Operating system related issue










Requirement: 2
Skill / Role: Linux L3 | Total Experience: 7+ Years of experience, Relevant: Minimum of 6 years in Linux Administration / Support | Qualification: Bachelors / Masters / Equivalent
The ideal candidate should possess (please mention the detailed JD in the space below for each opening):


- Excellent communication and conversation skills (Verbal and Written)
- Good documentation skills
- Good working knowledge of MS OFFICE (Including MS Project and Visio)
- Should have a great customer handling skills
- Able to handle unforeseen situations
- High level of acceptance
- Can drive HCL’s value and its methodology
- Worked on Production systems
- Datacenter understanding
- Experience with Server Migration, Installation, Upgrades and Patching
- Installing, configuring and maintaining Linux Servers / Virtualization
- Installation and configuration of HA environment using Linux cluster or Veritas Cluster.
- Understanding of SAN and NAS storage.
- Troubleshooting Hardware and Operating system related issue
- Administer and configure various FS like JFS,ext2, ext3, OCFS & Pseudo FS
- Experience in System Fault Tolerance Design, Business continuity and Disaster recovery planning











Requirement: 3
Skill / Role: Networks L3 | Total Experience: 7+ Years of experience, Relevant experience of 6+ Yrs |

The ideal candidate should possess (please mention the detailed JD in the space below for each opening):


- Excellent communication and conversation skills (Verbal and Written)
- Good documentation skills
- Should have a excelent customer handling skills
- Able to handle high presure situations
- High level of acceptance
- Can drive HCL’s value and its methodology
- Worked on Production systems
- Datacenter understanding
- Experience with Database Migration, Installation, Upgrades and Patching
- Scripting knowledge such as VB Scripts, KIX etc will be an added advantage
- Knowledge of Data Guard / Gateways
- Storage Management Techniques
- Experience on Sun / Veritas / Microsoft Cluster
- In depth hands on experience of handling Network Operations, NOC using CISCO Routers and CISCO Switches.
- Must have expertise in handling various routing protocols like BGP, MPLS, EIGRP, RIP, and OSPF etc.
- Troubleshooting Escalated Tasks
- CCNP, CCIP (Essential), CCIE (Would be added advantage

[dahiyasaab]

Requirement: 5
Skill / Role: SCCM Level 2 | Total Experience: 4+ Years of relevant experience managing SCCM/SMS environment in an organization | Qualification: Degree/Diploma in IT or any other related discipline from a recognized educational institution.
The ideal candidate should possess (please mention the detailed JD in the space below for each opening):


- Excellent communication and conversation skills (Verbal and Written)
- Good documentation skills
- Good working knowledge of MS OFFICE (Including MS Project and Visio)
- Should have a great customer handling skills
- Able to handle unforeseen situations
- High level of acceptance
- Can drive HCL’s value and its methodology
- Microsoft Certification in SCCM (70-401) is preferred.
- Technical troubleshooting skills (WMI, SQL language for query and report development).
- MSI and EXE application packaging experience using Microsoft AdminStudio(packaging), vbscript and / or powershell scripting is a plus
- Working knowledge of OS deployment in SCCM( image management, task sequences)
- Minimum 4 + years managing SMS\SCCM in an enterprise environment.











Requirement: 6
Skill / Role: Security Level 3 Administrator | Total Experience:7+ Years of experience , Relevant : 6+ years of hands-on experience and proficiency in managing and maintaining a medium/large environment (at least 100-150 Servers)
The ideal candidate should possess (please mention the detailed JD in the space below for each opening):


- Excellent communication and conversation skills (Verbal and Written)
- Good documentation skills
- Should have a excelent customer handling skills
- Able to handle high presure situations
- High level of acceptance
- Can drive HCL’s value and its methodology
- Must have 7+ years’ experience with Cisco ASA/PIX firewalls.
- Security Operations Lead will be primarily responsible for Security operations service delivery to client’s on a 24x7 basis.
- Strong in File and Print Server Management; Knowledge in Windows Security; experienced in Antivirus products
- Must have experience modifying firewall rule sets, studying network traffic flows to reverse-engineer the required firewall rules to lock down an application,
- Troubleshooting firewall problems in an enterprise or service provider environment under short time constraints involving complex network application flows between multiple hosts spanning multiple firewalls and different geographic locations.
- Must have hands-on technical experience installing, configuring, documenting, and providing ongoing support for Cisco ASA /Checkpoint firewalls at multiple customer sites
- Experience in defining Information Security strategy and integrating security technologies into corporate frameworks.










Requirement:7
Skill / Role: Critical Incident management | Total Experience: 6-8 years
The ideal candidate should possess (please mention the detailed JD in the space below for each opening):



Primary Skills:

• Certification: ITIL
• Situation Management
• Leadership quality is must
• Written and oral communication skill should be extraordinary
• Knowledge of problem management
• Has influence and authority to get resources on demand from required technical groups. (Exercise empowerment & rights)
• Drive the issues towards resolution
• Publishing Communication to Internal and external stake holder on regular intervals
• Prompt for basic trouble-shooting, if not being performed on call.
• Invoke parallel effort for getting customer back up when it is apparent that the issue will take some time to resolve. (Critical Incident Manager may start a sidebar bridge to plan a parallel effort)
• Responsible for interfacing with customer on parallel plan for resolution.
• Coordinating with Change and Managers while P1 resolution.
• Ensuring a consistent method of Incident loggi .Responsible for Process Maturity & Continual Service Improvement
• Focus on process maturity and not execute transactions
• Process Effectiveness and Process Governance Responsibilities
• Process Awareness, Training and compliance responsibilities
• Own the responsibility of driving Process improvements

[dahiyasaab]

Requirement : 8
Skill / Role: CISSP/CISA / ISO 27001 LA | Total Experience: 8+ years | Qualification: B.E/ B.Tech/MCA
The ideal candidate should possess (please mention the detailed JD in the space below for each opening):

• Good understanding of information security related fields, including security implementation, security operations, and security policy and security technology administration.
• Experience with accessing information security and Risks on a variety of platforms, including Mainframe, Oracle, Unix, Windows, Networks, Firewall and E-commerce
• Should Possess good knowledge of standards and compliance such as ISO 27001, COBIT
• Should have good knowledge of information security areas such as Vulnerability Management, Penetration Testing, Risk Management, Web Application Scanning, Policy Compliance
• Knowledge and hands on experience of security product and tool Qualys
• Previous IT systems audit experience and IT operations experience, e.g. network / firewall / Information security and compliance administration
• Monitor compliance and work with management to ensure policies are implemented effectively
• Good knowledge of Forensics and tools, able to perform forensic analysis of compromised systems
• Understanding of network forensics and behavior analysis
• Good understanding of Malware Assessment using advanced tools and techniques
• Able to understand, design and develop threat mitigation strategy, prioritize identified threats, managing risks associated with threats
• Able to advise on mitigation and remediation of threats and coordinate with other teams and data source catalogue
• Provide technical expertise in identifying modeling and reporting on emerging threats
• Good knowledge on reporting and analytical support on information security trends, standards, solutions

Requirement: 9
Skill / Role MS Cluster | Total Experience: 8+ years, relevant 6+ yrs work ex
The ideal candidate should possess (please mention the detailed JD in the space below for each opening):

• Ideal candidate should have 8+ years’ experience in the infrastructure management space.
• Deep Technical skills in Windows server technologies, Cluster services /NLB, Networking.
• Strong troubleshooting skills
• Strong communication skills – written and verbal
• Highly experienced (preferably certified) in ITIL
• Customer service skills
• Highly motivated and energetic
• Organizational skills
• Ability to multi-task
• Strong administrative and prioritizing capabilities
• Ability to work both independently and in a team environment
• Must be a detail oriented, self-starting, team player that can successfully manage, prioritize and effectively communicate the status of multiple tasks.
• Ability to effectively interface with internal technical groups and internal customers.
• Large enterprise experience with the following:
• OS 2K3/2K8
• Clustering, NLB and performance
• AD
• WINS/DHCP/DNS
• IPSEC
• RAS/VPN
• ISA/Proxy
• Storage & Hyper-V" (1.) Incident Management + Change Management (Planning & Execution)
• On - call Escalation
• Ticket Quality
• Process adherence & Security compliance
• Customer feedback ( Appreciations, CSAT survey results)
• KB preparation and review, Knowlegde sharing & documentation
• Root cause analysis / Problem Management + Capicity / Architectural Management

Requirement :10
Skill / Role: Windows | Total Experience: 6+ years | Qualification: B.E/ B.Tech/MCA
The ideal candidate should possess (please mention the detailed JD in the space below for each opening):

Proficient in Microsoft OS
In-Depth knowledge of Active Directory and DNS structure
Strong Knowledge of Windows 2000 and 2003 Server and trouble shooting skills;
Strong in File and Print Server Management; Knowledge in Windows Security; experienced in Antivirus products
Ability to implement AD infrastructure
Proficient in doing Recovery of AD Domain Controllers, DNS, WINS, DHCP servers
In-Depth knowledge of Domain Controllers replication configurations
Good Exposure to Group Policies creation, their testing and implementation
In-Depth knowledge of DHCP servers designing and planning
Should have good working experience on RAID management and Array controller.
Should have good knowledge & troubleshooting skills on MS Clusters, Windows Load Balancing
Should have expertise in backup products
Expertise in protocol suite and command line utilities
Should have worked with OEM hardware (DELL/HP/IBM), & remote connectivity tools
Should have worked with more than one patching (WSUS & SMS) & antivirus tools
Knowledge of Windows Registry, including knowledge of modifying system
Registry to support installed applications and document configuration
Good working experience on monitoring tools
Good experience on installation, configuration and managing VM Ware environment.
Knowledge of Citrix Environment is added advantage
Good Knowledge on FSMO Roles assignment in AD environment
Good Proficiency in System Fault Tolerance Design, Business continuity and Disaster recovery planning
Good Exposure to Group Policies creation, their testing and implementation
Capacity planning and Fine tune system for optimal performance
Should have good communication and customer interaction skills.
Global exposure would be preferred.